Barclays Tech Insurance

Here are some key things to know about your policy. For more information, please refer to your terms and conditions.

• £17.50 per month
• You’re covered for up to 4 mobile phones per Tech Pack and an unlimited number of gadgets, each purchased from a reputable retailer for a maximum price of £2,000 (including VAT).
• Mobile phones and gadgets must be owned by the named account holder or family members who live at the same UK address. A family member is defined as you, a partner or spouse you live with, and dependent children under the age of 23 (including foster and stepchildren). Your children must live at home with you outside of term time.
• In any 12-month period you can make up to:
  • 4 successful claims for all mobile phones registered under this Tech Pack, 2 of which can be for loss or theft
  • 4 successful claims for all gadgets registered under this Tech Pack, 2 of which can be for theft (gadgets are not covered for loss)
• All successful claims (repair, replacement, or cash settlement) will be subject to a non-refundable excess. The excess will be higher during the first year that you hold the pack and is based on the date the incident occurred, not the date of your claim.
• 6-month minimum term


Excesses that apply until You have held this pack for one year

Mobile phones	All repairs	If it can't be repaired**	Loss or theft**
	£79	£149	£179
Gadgets	All repairs	If it can't be repaired**	Theft**
	£79	£149	£179

**Excesses that apply after You have held this pack for one year.



Mobile phones	Screen repairs	Other repairs	If it can't be repaired**	Loss or theft**
	£29	£49	£99	£149
Gadgets	Screen repairs	Other repairs	If it can't be repaired**	Loss or theft**
	£29	£49	£99	£149

**This Excess will apply where Your Device is replaced or where You receive a Cash Settlement.

• Cover applies worldwide. However, we can only send replacement devices or repaired devices to a UK-based address. Where we provide a delivery or doorstep swap option, this is available only in England, Scotland, Wales, and Northern Ireland.
• Cover is only available to residents of the UK – this does not include the Isle of Man or the Channel Islands.
• All loss and theft claims for mobile phones and network-enabled devices should be reported to your network provider as soon as possible, as you will be responsible for any network charges.
• If your device has the functionality, activate any location finder app or software to help you retrieve it. You must enable any locking or location-finding feature on your device.
• All claims for theft should be reported to the police to obtain an incident reference number, which you’ll be asked to provide as part of the claim process.

Here’s a reminder of your key policy exclusions. For full details of exclusions, please refer to your terms and conditions.

• Anything that is not a mobile phone or gadget – such as items that need to be continuously plugged in to operate. A gadget is defined as a portable connected smart device that contains its own power source and belongs to one of these categories: smartwatches, headphones/earphones, tablets, and portable gaming systems.
• You will not be covered for laptops, MacBooks, drones, digital cameras, SatNavs, stationary gaming systems, televisions, audio visual equipment, smart appliances, or any other item that must be plugged into the mains electricity supply continuously in order to operate.
• Any loss, theft, damage, or breakdown of a device that occurred before you purchased your Tech Pack.
• Gadgets that are 5 years old or more from the date of purchase up to the date a claim is made.
• Loss of gadgets.
• Theft, loss, damage, or breakdown where you've knowingly put your device at risk or haven’t taken reasonable care of it. (Examples are provided in the "What is NOT Covered” section of your policy document.)
• Breakdown cover is only available after the expiration of the manufacturer’s warranty. During the manufacturer warranty period, you are still covered for loss, theft, and accidental damage for mobiles, and theft and accidental damage for gadgets.
• Cosmetic damage that doesn't interfere with the normal functioning of your device, such as dents or scratches.
• Contents or data of your device, such as pictures, software, downloads, apps, or music.
• More than four approved claims for loss, theft, damage, or breakdown for mobile phones (two of which can be for loss or theft), and more than four approved claims for theft, damage, or breakdown for gadgets (two of which can be for theft).
• Any device with a purchase price of over £2,000 (including VAT) when you bought it.
• Mobile phone or gadget accessories.
• Devices purchased from anyone other than a reputable retailer.
• Unauthorised calls or use of the device.
• Contents or data of your device, such as pictures, software, downloads, apps, or music.
• More than four approved claims for loss, theft, damage, or breakdown for mobile phones (two of which can be for loss or theft), and more than four approved claims for theft, damage, or breakdown for gadgets (two of which can be for theft).
• Any device with a purchase price of over £2,000 (including VAT) when you bought it.
• Mobile phone or gadget accessories.
• Devices purchased from anyone other than a reputable retailer.
• Unauthorised calls or use of the device.

Here are some key things to know about your policy. For more information, please refer to your terms and conditions.

• £13.50 per month
• You’re covered for up to 2 devices per Tech Pack Lite, which can be a combination of mobile phones and/or gadgets, each purchased from a reputable retailer for a maximum price of £2,000 (including VAT).
• Mobile phones and gadgets must be owned by the named account holder or family members who live at the same UK address. A family member is defined as you, a partner or spouse you live with, and dependent children under the age of 23 (including foster and stepchildren). Your children must live at home with you outside of term time.
• In any 12-month period, you can make up to 4 successful accidental damage and breakdown claims for all mobile phones or gadgets registered under this Tech Pack. Tech Pack Lite does not cover loss or theft.
• Cover is only available to residents of the UK – this does not include the Isle of Man or the Channel Islands.
• All successful claims (repair, replacement, or cash settlement) will be subject to a non-refundable excess. The excess will be higher during the first year that you hold the pack and is based on the date the incident occurred, not the date on which you make your claim.
• 6-month minimum term


Excesses that apply until You have held this pack for one year

Mobile phones	All repairs	If it can't be repaired**
	£79	£149
Gadgets	All repairs	If it can't be repaired**
	£79	£149

**This Excess will apply where Your Device is replaced or where You receive a Cash Settlement.



Mobile phones	Screen repair	Other repairs	If it can't be repaired**
	£29	£49	£99
Mobile phones	Screen repair	Other repairs	If it can't be repaired**
	£29	£49	£99

**This Excess will apply where Your Device is replaced or where You receive a Cash Settlement.

• Cover applies worldwide however we can only send replacement devices or repaired devices to a UK-based address. Where we provide a delivery or doorstep swap option, this is available only in England, Scotland, Wales and Northern Ireland.

Here’s a reminder of your key policy exclusions. For full details of exclusions, please refer to your terms and conditions.

• Anything that is not a mobile phone or gadget – such as items that need to be continuously plugged in to operate. A gadget is defined as a portable connected smart device that contains its own power source and belongs to one of these categories: smartwatches, headphones/earphones, tablets, and portable gaming systems.
• You will not be covered for laptops, MacBooks, drones, digital cameras, SatNavs, stationary gaming systems, televisions, audio visual equipment, smart appliances, or any other item that must be plugged into the mains electricity supply continuously in order to operate.
• Loss or theft of any device.
• The excess for each and every approved claim, including cash settlement.
• Damage or breakdown on a device that occurred before you purchased your Tech Pack Lite.
• Gadgets that are 5 years old or more from the date of purchase up to the date a claim is made.
• Any damage or breakdown where you’ve knowingly put your device at risk or not taken reasonable care of it. (Examples are provided in the "What is NOT Covered” section of your policy document.)
• Breakdown cover is only available after the expiration of the manufacturer’s warranty. During the manufacturer warranty period, you’re still covered for accidental damage.
• Cosmetic damage that doesn’t interfere with the normal functioning of your device, such as dents or scratches.
• Contents or data of your device, such as pictures, software, downloads, apps, or music.
• More than four successful claims for damage or breakdown in any 12-month period.
• Any device with a purchase price of over £2,000 (including VAT) when you bought it.
• Devices purchased from anyone other than a reputable retailer.
• Mobile phone or gadget accessories.
• Unauthorised calls or use of the device.