Tools & Guides
Claim Declaration
If a claim declaration is requested as part of your claim process, you can download it below.
Claim Declaration formOpens a new window
Activation Instructions
If you received a replacement mobile phone, it included activation instructions with steps to get you back up and running. You can also find them below.
Activation InstructionsOpens a new window
Complaints Process
This leaflet explains how you can register your complaint with us and guides you through the process we’ll follow to deal with your complaint.
Complaints LeafletOpens a new window